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SHIPPING/RETURNS
&
Booking Policy

SHIPPING & returns POLICY

Shipping:

  • Free Shipping: Available on orders of $150 or more.

  • Standard Shipping: $10, with guaranteed delivery in 7-10 business days.

  • Express Shipping: $40, with guaranteed delivery in 3-5 business days.

 

Please Note: Delivery timeframes apply only if your sizes are already on file. If a sizing kit is required, it will be mailed within 24 hours of placing your order. Once you submit your sizes, delivery timeframes will begin from that point.

 

Returns & Exchange:

All Sales Are Final:

  • A sizing kit is included with every order unless your shape/length combination is already in the system. If universal sizing is chosen, Lexuryy’s will not offer replacements, refunds, or exchanges.

  • All designs are discussed and confirmed before shipment to ensure satisfaction.

Damaged Items:

  • Items damaged during shipment will be replaced at no additional cost.

    • Photo proof of damage must be submitted within 24 hours of delivery.

Booking & Cancellation Policy

Booking:

No Extra Guests: Appointments are for clients only.

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Deposit: Required at the time of booking. The remainder is due at your appointment via credit/debit card or exact cash.

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Cancellations & Rescheduling:

  • You must cancel or reschedule at least 12 hours before your appointment to retain your deposit.

  • Arriving more than 15 minutes late will require rescheduling, and the deposit will be forfeited.

  • Deposits for online bookings are non-transferable.

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No Call/No Show: This results in an automatic forfeiture of your deposit.

 

If you have questions or need assistance, feel free to reach out before placing an order or booking an appointment!

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